7 Customer Onboarding Best Practices You Should Adopt This Year
Customers in the banking space want user-friendly and intuitive onboarding experiences, yet this isn't often what they get. Here are some best...
Customers in the banking space want user-friendly and intuitive onboarding experiences, yet this isn't often what they get. Here are some best...
FileInvite brings world-class data privacy and security protection to collection of sensitive personally identifiable information (PII) and protected...
The California Privacy Rights Act (CPRA) recently went into effect. U.S. businesses should familiarize themselves with the restrictions around data...
Use technology to streamline rote manual tasks in your CDD and KYC processes by gathering and analyzing customer information efficiently.
FileInvite recently conducted a survey of business leaders and found that great customer onboarding experiences share 4 common characteristics. Learn...
Learn what a customer onboarding process is and how to measure the efficacy of your organization's customer onboarding experience.
As more financial institutions look at the “perpetual KYC” concept, they must also understand what the 'know your customer (KYC)' process truly means.
FileInvite, a document collection software, was recognized for its rapid growth in the US at the AmCham – DHL Express Success & Innovation Awards...
Learn how to enable different security features in Gmail to satisfy FTC compliance standards when sending sensitive information via email.
While remote arrangements track well with increased productivity, they introduce information security risks that organizations still struggle to...
While organizational needs will vary by use case, there are four non-negotiable features any reputable document collection software must offer.
Handle customer PII? An FTC-mandated info security program may be in your firm’s future. Here’s a breakdown of which firms must comply and who is...