OPERATIONS

Reduce Document Turnaround Time by 34%

Request signatures, documents, files, and data from vendors, new hires or staff members, in record time. Discover why Operations Teams love FileInvite.

FileInvite rated 4.75

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Complex Document-Heavy Processes are Simplified for Both Parties

Experience document collection on autopilot.

 

Does this sound familiar?

  • Your team is overwhelmed with admin tasks
  • Clients find it difficult to return all documents on time – leaving your teams to chase them
  • Information gets lost, emails bounce, and documents aren't returned
  • Deadlines are missed, and projects drag on or incomplete
  • Sensitive data may be vulnerable, and data handling might not meet requirements for personally identifiable information (PII)
  • Your staff are stressed with their current workload
  • You're outsourcing admin to keep up with the workload
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VIDEO

Discover a better way to collect client information

FileInvite replaces email when requesting information.

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SAVE TIME

Boost Team Productivity by an Average of 35%

Gone are the days of requesting documents from clients via email. Our client-facing customers have experienced an average 35% increase in productivity as a direct result of implementing FileInvite.

SCALE FASTER

Scale Your Operations with Efficient Processes

Getting hours of staff time back presents a massive opportunity to scale operations, as many of our customers have successfully done. 

SUPERIOR EXPERIENCE

Provide the Digital Experience Your Clients Expect

We've collected over 7,000 5-star reviews for the FileInvite client portal. FileInvite is built to provide the best possible experience for you and your clients – with your name on it.

GET SECURE, STAY COMPLIANT

Bank-Grade Security

Don't settle for less. A secure and reliable solution, FileInvite is SOC 2 Type 2 compliant, with 256-bit encryption, advanced user-provisioning, and has a 99.9% uptime guarantee.

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GET SET UP FOR SUCCESS

Excellent Support

We're only happy when you succeed.

Our customer support team has received a consistent 5/5 score across over 100 reviews in Capterra & G2.

GET MORE DONE

Easy to Implement

Send your first invite in 5 minutes. Enhance the experience of your staff and clients quickly by automating time-consuming tasks.

FileInvite reduces the steps to a returned request by 5 times compared to requesting information via email. Get hours back each week.

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READ FULL CASE STUDY

"The amount of time that a McCambridge Duffy employee is required to spend on a case has been reduced by more than eight times."

  • 8x Time Saved
  • Increased Capacity
  • Clients Doubled

 


 

TIPPING POINT

The traditional methods relied on for document collection were time-consuming. Generally, the company used the postal service, email, and occasionally, WhatsApp to coordinate their document collection.

As volumes grew it became increasingly challenging to deliver the quality of service McCambridge Duffy Group is known for. Because the process wasn’t very intuitive, interactions with the firm were often difficult—a far from ideal first experience for their clients.

RESULTS

87.5% decrease in request return time.

Processes that previously took the firm’s practitioners forty days, now take five.

Client feedback has been excellent. They report being able to quickly and easily upload documents whether they’re working on their desktop or using a mobile device. 

"Implementing FileInvite has allowed staff to focus on providing more meaningful advice to each client even as the number of clients has more than doubled."

FEATURES

Save hours each week with easy-to-use automation

When deadlines loom, there are better things to be doing than chasing clients for information.

AUTOMATED DOCUMENT COLLECTION

Stop chasing clients for documents

Gone are the days of requesting documents from clients via email. Our customers have experienced an average 34% decrease in document return turnaround, and we've collected over 7,000 5-star reviews in the process.

CLIENT PORTAL

Impress your clients and your colleagues

Request all the files you need from your clients in one system. Your clients are then guided through an intuitive portal experience and followed up with friendly reminders as your due date approaches. 

DIGITAL SIGNATURES

Make contracts a breeze

With FileInvite's legally-binding eSignature technology, you can easily request single or multiple-party signatures on contracts, agreements, and applications. FileInvite was named a 2021 emerging favorite in Gartner's Capterra Digital Signature category.

DOCUMENT GENERATION

Automate your information requests

Automatically create digital versions of your paper forms using templates. Your clients complete them online through their dedicated client portal. 

API & INTEGRATIONS

Integrates with your existing tools

Sync returned files with Google Drive, Dropbox, OneDrive, Box & more. And use API or Zapier to send returned form data to your desired destinations.

ADMIN DASHBOARD

Get visibility across your workflow

Request, review, approve and manage documents in one dashboard. Staff can do this at an individual level, and managers can have a team view.

FILEINVITE

Trusted by thousands of happy customers

"The amount of time that an employee is required to spend on a case has been reduced by more than eight times."

Michael_Rutherford_McCambridge_Duffy
SENIOR MANAGER, MCCAMBRIDGE DUFFY Michael Rutherford

“Sending reminder emails, sifting through attachments, and chasing files distracts us from our core competencies. Using FileInvite eliminates this. It lets us focus on bringing insights and value to our clients.”

Alexandra-Jumper
DIRECTOR OF CLIENT SUCCESS, APRIO CLOUD Alexandra Jumper

“Sometimes there is an opportunity to work smarter rather than harder. FileInvite has delivered massive efficiency gains for us. It’s been a huge time saving that we never would have been able to achieve without it."

matt-nicolosi
VICE PRESIDENT, FIRST HOME BANK Matt Nicolosi

Delight your clients with the FileInvite experience

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